Privacy Policy
Thank you for visiting the Website of CTS HOLIDAYS based in ZAKYNTHOS 6 Laskareos Street 29100. Before using our website, please read this PD Protection Policy carefully.
Introduction
CTS HOLIDAYS as the controller informs you about how we collect and process information about you.
Personal data (PD) is any information that refers to individuals whose identity is known or can be verified.
The protection of your personal data is very important for CTS HOLIDAYS, which takes steps in this direction when you visit its Website.
This Personal Data Protection Policy sets out the type of information we may collect during your visit to our Website and inform you about how we use this information. When you voluntarily provide us with personal information, such as your name, address, or e-mail address, we treat this information with the utmost confidentiality. Subject to specific provisions of this Privacy Policy, no personal information is the subject of any rental, sale, posting or disclosure to other companies, organizations, or websites.
As set forth in the Website Terms of Use and the Cookies Policy, the services provided through the Website are intended for the general public, are not aimed at children, and do not knowingly collect – by their knowledge – personal information from children under the age of 18.
The Personal Data Protection Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by CTSHOLIDAYS (eg information designating a specific person such as full name or email address).
What information do we collect from you?
When you visit your website, www.CTSHOLIDAYS.gr, we may collect data from you. Some of this information may be of a personal nature. This data may include your search history, IP address, screen resolution, the browser you used, operating system and settings, access times, and your reference URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location.
CTS HOLIDAYS reserves the right to collect non-personally identifiable information of users [browser type, computer type, operating system, internet providers, etc.] and/or to monitor Internet Protocol (IP Address) addresses using corresponding technologies (cookies). Cookies are small text files that are stored on each user’s hard drive without the ability to access documents or files from the user’s computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are kindly requested to visit the Cookies Policy Page.
If you are interested in contacting us via the contact form, we will collect your name and email address.
If you choose to subscribe to the CTS HOLIDAYS newsletter we will collect your email address as well as when contacting you via the contact form and booking form.
How we collect your personal data
We collect your personal data directly from you. You provide us with your personal data when completing the contact and booking forms available on our website.
Use – disclosure of personal data
We use your personal data to respond to your requests in order to inform you about prices and offers and for booking for the purpose of accommodation or booking your trip
Storage – protection of personal data
The hosting center (data center) where your personal data is stored is located in Greece and on a PC at the company’s headquarters.
Retention period of personal data
The retention time of your personal data is determined as follows:
1. In case you fill in the contact form, your personal data is kept for a period of 2 months.
2. In case you subscribe to the newsletter sending service, your personal data is kept until you inform us that you no longer wish to send you a newsletter, sending a relevant e-mail to info@ctsholidays.gr, at which time they will be deleted immediately.
3. In the event that you purchase one of our services (eg hotel accommodation-EXCURSION PURCHASE) through the website, your personal data is retained for a period of 10 years due to a legal obligation of CTS HOLIDAYS to the Public Tax Authorities.
After the expiration of the period defined by the respective legal-tax obligation, your personal data are deleted
Your rights regarding the processing of personal data
You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and free of charge. We may ask for proof of identity before giving you this information. In some cases, we may not be able to allow access to certain personal data. For example, if your personal data is related to other people’s personal data or if it is kept for legal reasons. In these cases, we will explain why you can not get this data.
You have the right to request the correction – update of your data and CTS HOLIDAYS will proceed to their immediate correction.
You have the right to request the deletion of your personal data and CTS HOLIDAYS will delete them immediately. However, in some cases where applicable legal and fiscal obligations require mandatory data retention, data deletion may be prohibited. In these cases, we will explain why we can not delete your personal data and for how long.
You have the right to request that CTS HOLIDAYS stop processing your personal data and CTS HOLIDAYS will immediately stop processing it. If this is not possible, we will explain why we can not stop processing your PDs.
You have the right to request a restriction on the processing by CTS HOLIDAYS of your personal data and CTS HOLIDAYS will immediately restrict the processing of such data. If this is not possible, we will explain why we can not restrict the processing of your PDs.
You have the right to request the transfer of your personal data to another body/organization and CTSHOLIDAYS will transfer this data immediately. However, in some cases due to documented obligations of CTS HOLIDAYS, your request may not be accepted.
In the event that it turns out that your personal data has been leaked by CTS HOLIDAYS resulting in material or non-material damage, you have the right to complain to the competent supervisory authority (Personal DataProtection Authority).
To exercise the above rights or if you have questions about your privacy policy or need help in exercising or understanding your privacy choices, please contact the privacy team at info@ctsholidays.gr or write to us at the address: CTS HOLIDAYS, Processing Manager, Laskareos 6 Zakynthos PC 29100 indicating in the external file (CONCERNS PERSONAL DATA).
CTS HOLIDAYS may modify this Personal Data Protection Policy for the purpose of better and more secure operation of our website, always providing the opportunity to exercise any of the above rights.